June 6, 2024
We are delighted to announce that Transcy team has released new technical support services and an engaging in-app community. These enhancements are designed to provide you with comprehensive assistance and resources, making it easier for you to get help when you need it.
At Transcy, we understand that efficient technical support is crucial for the success of your online store.
Our technical support services are designed to help you enhance your store’s functionality quickly and affordably. These services can be categorized into three categories:
1. Translation Services: We adjust and modify your translation to maintain its consistency and quality
2. App Embed: Embed the switcher into unsupported themes seamlessly.
3. Customization: Move or customize the switcher as per your requirements, including font, color, and other preferences.
To access these services, navigate to: Transcy >> Account >> Pricing
Recently, we’ve built Transcy’s in-app community with the aim of making it a vibrant space where merchants can connect, share experiences, and seek advice. It’s a place designed to foster collaboration and support among Transcy users.
Click on the second icon of the side tab to access Transcy’s Community
That’s it! Stay tuned for more updates and enhancements designed to make your experience with Transcy even better!
If you have any questions or concerns regarding this update, reach out to us via support@transcy.io or live chat.
Free plan available
