About SB: HelpCenter, FAQ Page, Tabs

Turn conversations into conversions: live chat, support, product tabs.

Quickly create FAQ pages and help centers with ChatGPT-4, ensuring your customers get the information they need quickly and reducing the burden on your support team. AI translation of FAQs is available via LangShop. Stay connected 24/7 via live chat and centralize all requests (email, chat, Facebook Messenger) in a single inbox with our ticketing system. HelpCenter provides 24/7 support to resolve any issue efficiently.

• Create an FAQ, help center, knowledge base, or product FAQs
• 25+ FAQ Templates: For FAQ Page, Widget, Contact Form, Product FAQs
• Omnichannel support: LiveChat, Messenger, helpdesk, chatbot, widget
• Self-service: a widget with contact form, order tracking and FAQ
• Add product tabs/shared tabs

How It Works

Make sure the SB: HelpCenter, FAQ Page, Tabs app is installed on your store. If the “3rd-party app” status is on, Transcy will automatically translate all content displayed on your storefront by SB: HelpCenter, FAQ Page, Tabs. You cannot edit this translation.